FAQ
Shipping
No. At this time, we ship within the contiguous United States only. We do not ship internationally or to Alaska, Hawaii, or U.S. territories.
Orders are typically processed within 1–2 business days.
Once shipped, delivery usually takes 3–5 business days, depending on your location and carrier.
Please note that shipping times may be extended during holidays or peak shipping periods.
We primarily ship orders via UPS and USPS, depending on package size, destination, and warehouse availability.
We offer flat-rate standard shipping for $8.99 on orders under $45.
Orders of $45 or more ship free, after all discounts, promo codes, and coupons are applied.
Product
Yes. All products sold on Coffee Kups Depot are 100% authentic, brand-name items sourced from authorized distributors and reputable suppliers.
Due to food safety regulations, K-Cup products are final sale and cannot be returned.
If your order arrives damaged, defective, or incorrect, please contact us and we’ll be happy to assist.
We plan to offer coffee makers and accessories in the future.
Currently, our store focuses on single-serve beverages and K-Cup products.
ORDERS & SUPPORT
Once an order has been placed, it begins processing quickly and cannot be changed or canceled.
If you made a mistake, please contact us as soon as possible and we’ll do our best to help.
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the issue, and we’ll make it right.
You can reach us anytime through our Contact page.
We typically respond within 1 business day.
DEALS & PROMOTIONS
Yes. We regularly run promotions, discounts, and special offers.
Sign up for our newsletter or check back often to stay updated.
Yes. Free shipping eligibility is calculated after all discounts and promo codes are applied.
GENERAL
We specialize in single-serve beverages, offer competitive pricing, fast processing, and a carefully curated selection of trusted brands — all in one place.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.